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Last Updated: 1 January 2026

Nbig33 Privacy Policy — Our Commitment to Protecting the Personal Data of Malaysian Members

At nbig33, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This policy clearly outlines what data we collect, why we need it, how we protect it, and the rights you hold as a member.

This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and applies to all members using the nbig33 platform at nbig33.biz.

1. Data Collected 2. Purpose of Use 3. Data Sharing 4. Security 5. Your Rights 6. Cookies 7. Data Retention 8. Minors 9. Amendments 10. Contact Us
nbig33 Data Protection Standards
Data Encryption in Transit256-bit SSL
Password ProtectionBcrypt Hash
Data Access ControlsLimited Access Roles
PDPA 2010 ComplianceFull
Security AuditQuarterly

Your data is protected to financial-grade security standards.

Nbig33's Six Data Protection Principles

Our commitment to your privacy goes beyond words — it is embedded in every system and process we operate

Data Minimisation
nbig33 only collects data that is strictly necessary to operate our services. We do not collect excessive or irrelevant data. Every piece of data collected has a clear and specific purpose.
Enterprise-Grade Security
256-bit SSL encryption protects all data in transit. Passwords are stored in an irreversible hash format. A strict access control system ensures only authorised staff can access specific data.
No Data Sales
nbig33 has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you.
The Controls Are in Your Hands
You have the right to access, correct, delete, or transfer your data at any time. Data rights requests are processed within 14 business days at no additional charge.
Full PDPA Compliance
nbig33's privacy policy is prepared and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the latest guidelines issued by the Department of Personal Data Protection Malaysia.
Communication Controls
You may opt out of all marketing communications from nbig33 at any time through your account settings or by contacting our support team. Your preference will be respected immediately.
Contents
Data Flow Summary
Data you provide during registration
SSL encryption in transit
Stored on secure servers
Authorised staff access only
No sale to third parties
Important Note: By registering and using the nbig33 platform, you acknowledge that you have read and understood this Privacy Policy. Continued use of our platform following any amendments to this policy constitutes your acceptance of those changes.

Nbig33 ("the Company", "We") is the data controller responsible for processing your personal information as described in this Privacy Policy. We take your privacy seriously and are committed to protecting the personal information you share with us when using our digital entertainment platform at nbig33.biz.

This policy explains in detail how we handle your personal data — from collection through storage, use, and ultimately deletion. We believe transparency is the foundation of trust, and we want you to know exactly what happens with your information.

1

Personal Data We Collect

Nbig33 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we may collect:

Data CategorySample InformationHow It's Collected
Identity InformationFull name, IC/passport number, date of birth, genderAccount registration & KYC verification
Contact InformationMobile number, email address, residential addressAccount registration
Financial InformationEWallet account numbers (Touch 'n Go, DuitNow, GrabPay), deposit & withdrawal recordsTransaction processing
Usage DataGame records, bets placed, login timestamps, platform activityAutomated system during platform use
Technical DataIP address, device type, web browser, operating systemAutomatic server logs
Communication DataCustomer support chat records, emails sent to usInteractions with the support team
Minimal Collection: nbig33 only collects data necessary to provide our services, meet legal obligations, and prevent fraud. We do not collect sensitive data such as health information, religious beliefs, or political affiliations.
2

How We Use Your Personal Data

Nbig33 uses your personal data solely for legitimate purposes directly related to the services we provide. These purposes are:

  • Member account management — registration, identity verification, account maintenance, and technical support
  • Financial transaction processing — deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks); withdrawal processing to your eWallet and bank account
  • Fraud prevention and anti-money laundering — monitoring suspicious transactions and ensuring compliance with AML (Anti-Money Laundering) requirements
  • Age and identity verification (KYC) — verifying that all members meet the minimum age requirement of 18 years
  • Platform improvement — analysing usage patterns to enhance user experience, platform speed, and game availability
  • Service communications — transaction notifications, platform updates, and account security alerts
  • Marketing communications (with your consent only) — information about nbig33 promotions, bonuses, and latest offers
  • Legal compliance — fulfilling obligations required under applicable Malaysian legislation
We will not use your data for any purpose beyond those stated above without first obtaining your additional consent.
3

Sharing Data with Third Parties

nbig33 does not sell your personal data to any third party. However, in the course of operating the platform, we may share your data with the following categories of third parties within limited and appropriate boundaries:

  • Payment processing providers — such as Touch 'n Go, DuitNow, GrabPay, Boost, and FPX gateways to process your financial transactions. They receive only the data necessary to complete the transaction and are subject to their own privacy policies.
  • Technical service providers — companies that help us manage technical infrastructure, cloud computing, and system security. All are bound by strict confidentiality agreements with nbig33.
  • Competent authorities — where required by Malaysian law, court order, or a lawful request from a law enforcement agency.
  • Game providers — the minimum information required to grant you access to their games within the nbig33 platform. These providers are bound by data processing agreements that prohibit the use of your data for any other purpose.
Reminder: All third parties we share data with are bound by data protection agreements that prohibit them from using your information beyond the scope required. nbig33 takes responsibility for ensuring all partners uphold privacy standards equivalent to our own.
4

Data Security Measures

Nbig33 implements multiple layers of technical and operational safeguards to keep your personal data secure at all times:

1
Encryption in Transit
All data transmitted between your device and nbig33's servers is protected by TLS 1.3 and 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions.
2
Password Protection
Your password is never stored in plain text. It is processed through a one-way hashing algorithm (bcrypt) so that no one — including nbig33 staff — can read your password.
3
Internal Access Controls
Access to member data within nbig33 is restricted on a need-to-know basis. Only staff with direct responsibility relating to your transactions or technical support may access your data.
4
Continuous Threat Monitoring
Our security monitoring system operates 24/7 to detect unusual activity, intrusion attempts, or unauthorised access to member data. Automated alerts are sent to the security team whenever anomalies are detected.
5
Regular Security Audits
nbig33's data systems and infrastructure undergo comprehensive security audits by independent experts every quarter. Audit findings are used to continuously improve our data protection systems.
Your Actions Matter Too: Protect your account by using a strong password (a mix of uppercase, lowercase, numbers, and symbols), never sharing your password, and logging out when you are done — especially on shared devices. Contact us immediately if you suspect any unauthorised access to your account.
5

Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

Right of Access
You have the right to know what personal data we hold about you and to obtain a copy of it. Submit your request by email to privacy@nbig33.biz.
Right to Rectification
If your data is inaccurate or out of date, you have the right to request a correction. You can also update basic information directly through your account settings on the platform.
Right to Erasure
You may request the deletion of your personal data, subject to our legal obligations to retain certain records (such as financial transaction records required under AMLA).
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. Requests will be actioned within 7 business days.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform, subject to technical compatibility.
Right to Withdraw Consent
For processing based on your consent (such as marketing), you may withdraw that consent at any time. This will not affect the validity of any processing carried out prior to withdrawal.
To exercise any of the rights above, submit a written request to privacy@nbig33.biz stating the right you wish to exercise and your account details. nbig33 is committed to processing all requests within 14 business days.
6

Cookies & Tracking Technologies

Nbig33 uses cookies and similar tracking technologies to improve user experience and analyse platform performance. The types of cookies we use:

Cookie TypeFunctionCan It Be Disabled?
Essential CookiesEnables core platform functions such as login sessions and securityNo (required for the platform to function)
Performance CookiesCollects anonymised usage statistics for platform analytics purposesYes, via browser settings
Preference CookiesStores your preferences such as language and display settingsYes, but may affect your experience
Marketing CookiesUsed with your consent to personalise marketing communicationsYes, via the platform's cookie settings

You can manage cookies through your web browser settings. However, disabling essential cookies may prevent certain platform features from functioning properly.

7

Data Retention Period

Nbig33 retains your personal data only for as long as necessary for the stated purposes or to comply with legal obligations. Our general retention guidelines are:

  • Active account data — retained for as long as your account is active and for a period of 7 years after account closure (in line with Malaysia's AMLA requirements)
  • Financial transaction records — retained for 7 years from the transaction date as required under Malaysia's anti-money laundering laws
  • Customer support communication records — retained for 3 years for reference and dispute resolution purposes
  • Anonymised analytics data — may be retained longer as it contains no personally identifiable information
  • Marketing data — retained until you withdraw your consent, or for 3 years with no account activity

Once the retention period has expired, data is securely deleted or anonymised so it can no longer be linked back to you.

8

Child Protection

The nbig33 platform is for individuals aged 18 and above only. We do not knowingly collect or process personal data of children under the age of 18.

Parents & Guardians Responsibility: If you discover that your child under the age of 18 has registered on our platform, please contact us immediately at privacy@nbig33.biz. We will take prompt action to close the account and delete all associated data.

Nbig33 uses age verification during registration and may require additional document verification. Any account suspected of belonging to a minor will be suspended immediately until age verification is complete.

9

Amendments to the Privacy Policy

Nbig33 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements.

  • Material amendments will be communicated via in-platform notifications and/or email to all members at least 14 days before taking effect
  • Minor amendments or clarifications will be updated on this page with a new last-updated date
  • Continued use of the platform after the effective date of any amendments constitutes acceptance of the updated policy
  • If you do not agree with the amendments, you have the right to close your account before the changes take effect

We recommend checking this page periodically to stay informed on how we protect your privacy.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by nbig33, please contact our Data Protection Officer:

  • Privacy Email: privacy@nbig33.biz
  • General Support Email: support@nbig33.biz
  • Live Chat: Available 24/7 within the nbig33 platform
  • Response time: Privacy enquiries are responded to within 5 business days; data rights requests within 14 business days
If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia in compliance with the Personal Data Protection Act 2010.

We value your feedback and are committed to addressing any privacy concerns seriously and promptly.

YOUR PRIVACY IS PROTECTED WITH NBIG33

Register with Confidence — Your Data is Safe, Your Experience is Guaranteed

The nbig33 platform is built to the highest security and privacy standards. 256-bit SSL, full PDPA compliance, and zero data sales — sign up with confidence and focus on your entertainment.

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256-bit SSL
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